Business identity
Use an existing ChatX account to start in sandbox, then request administrator approval to go live.
BUSINESS MESSAGING
Stay close to your customers on ChatX.
Send category-tagged updates to customers who follow your business. ChatX Business brings these messages into the chats people already use.
Useful updates
Send utility messages to followers, marketing messages to followers who opt in, and authentication codes as structured content — no template approval step.
Customer replies
Reply in a one-to-one chat while the customer follows your business. This flow is available through the chat API.
Message controls
Messages are sent one recipient at a time, tagged with a category, with API rate limits for repeated sends.