PRIVACY
Terms and Conditions
Basic conditions for using the ChatX Business website and business messaging features.
Access
Use a registered ChatX account to create a sandbox. Publishing and customer messaging require live access granted by a ChatX administrator. Keep your sign-in code and account access secure.
Messages
The business API supports utility, marketing, authentication, and service messages without template approval. Utility and service messages require an active follower relationship; marketing also requires the recipient's opt-in. Authentication is reserved for account-security messages. Send messages only to appropriate recipients and keep the category and content accurate.
Service limits
ChatX Business may reject requests that do not meet the API rules, including invalid message categories or repeated messages to the same recipient within one minute.
Support and changes
For help with account access or message delivery, visit support. Features and these conditions may change as the service develops. Review this page for updates. For information about data used by the website, read the Data Policy.