ChatX Business support

Business access

Sign in with your existing ChatX account and create a sandbox for private testing. Administrator approval is required before the workspace goes live.

Sending messages

Pick the marketing, authentication, or utility category, then send free-form text (marketing and utility) or structured content (authentication). If a send fails, check the category, recipient phone number, follower or marketing-consent status, and message content. Category sends and service sends each allow one message per recipient per minute.

Contact support

For account access, message delivery, or data questions, include your business name and a brief description. Do not send verification codes or authentication tokens.

Contact details will appear here when the support channel is ready.

API help

For endpoint details and request examples, read the Business API documentation.